RESOURCE & DONATION MANAGER

Department: Resources & Donations
Division: Programs
Reports to: Program Operations Director
Status: Full-time, Regular, Non-Exempt


WHO WE ARE
People Loving Nashville (PLN) focuses on the healing power of community to bring love and dignity to those who are unhoused or somewhere along their homefulness journey through:

Relief in the form of food, drink, clothing, and emergency supplies
Community through our consistent and growing outreach gatherings
Connection to resources that can offer long-lasting support
Restoration of what has been taken away or never given to start with for the most vulnerable of our city
People Loving Nashville is a faith-based organization with a foundation based on  biblical concepts. 


THE ROLE
The Resource and Donations Manager is a key member of the Programs team who will oversee the resources team in the day-to-day operations of donation logging, partnership management, and facilitation of normal and emergency donations to clients. You are a logistical wiz who loves solving puzzles, and creating structure, all with a heart for service. 
The Resource and Donations Manager will report to the Director of Program Operations and provide supervision and guidance to two part-time Resource Coordinators, and one part-time Food Resource Coordinator.




WHAT YOU'LL DO 

• Engage with people experiencing unsheltered homelessness to reduce the risk of harm and to enhance safety and health
• Provide client support by identifying urgent needs and offering services through PLN partnerships and other resources
• Oversee weekly PLN programming, ensuring all needed resources and supplies are included
• Oversee the Monday night off-site outreach set-up
• Manage donation pickup and ensure all donor partnerships are sustained
• Research and establish new donation partnerships throughout the greater Nashville Metropolitan area, including churches, thrift stores, food banks, and corporate partnerships
• Implement, document, and maintain an organizational system for all storage spaces 
• Plan and oversee volunteer clean-up days to maintain all storage spaces
• Supervise a team of resource and food coordinators and volunteers to maintain all supplies and donations
• Report and keep a record of in-bound and out-bound donations; ensuring supplies are kept stocked
• Report on food donations to senior leadership
• Oversee the planning and execution of furniture set up for newly-housed clients
• Perform other duties to support PLN, as assigned
• Drive the resource box truck to and from outreaches and supply pick-ups

SKILLS & EXPERIENCE

• You support the work, mission, and values of People Loving Nashville 
  
• ​You have the desire to meet people where they are and a passion for service
• You have a minimum of 1 year of supervisory and mentorship experience
• ​You are an effective communicator; in person, by email, or by phone and you’re able to communicate easily with people from varying walks of life; you’re a patient and an attentive listener
• You have the ability to create a project plan with a vision of the full scale of a project and understand on how to best break it down into detailed tasks 
• ​You have a successful track record in setting priorities, shaping processes, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization
• You are impeccably organized with an ability to wear multiple hats in an ambiguous, fast-moving environment and willing to jump in where needed
• You are an effective communicator, whether that’s in person, by email, or phone and you’re able to communicate easily with people from varying walks of life
• You are a patient and attentive listener
• You are flexible and adaptable to the needs of a grassroots organization and willing to jump in where needed
• You’re a team player
• You have a valid driver’s license and personal auto insurance
• You are willing to work outside conventional business hours (which can include nights and weekends, as needed).

PREFERRED SKILLS & EXPERIENCES  

• You are bilingual (Spanish language preferred)

HOW TO APPLY

• Please email your resume and cover letter to [email protected].
• Include your last name and the position title in the subject.  (example, “Jones – Outreach Specialist”.)
• Include your cover letter and resume as pdf attachments titled “YourNameLetter” and “YourNameResume.” ​
• In your cover letter, please tell us how you found out about this opportunity and whether you have applied for a position at People Loving Nashville in the past.