Resource Guide
Emergency Help
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Hotline Phone Suicide / Crisis (Youth)
800-448-4663Suicide / Crisis (Adults)
615-726-0125 -
Domestic Violence
1-800-334-4628
Crisis Intervention
615-244-7444
Non-Emergency Police
615-862-8600
Sexual Assault National Hotline
800-656-4673 -
Missing Children
800-843-5678 -
General Helpline
Dial 211
Shelter & Housing
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Coordinated Entry is a process developed to ensure that all people experiencing a housing crisis have access to resources and are identified, assessed, and referred and/or connected to housing assistance based on prioritization and resource availability.
Coordinated Entry Phone Line
615-862-6444 -
Cold Weather Shelter
Open when temp is 32°F or below7PM – 7AM at 3230 Brick Church Pike
Capacity: 175
Dogs welcome (kennels provided)
Free Bus from WeGo Central (Route #23B after 7pm)
Find Out if It's Open:
Text: Nashvillewinter to 84483
Call: 615-862-6391
Visit: ColdWeatherNashville.com -
➤ Room In The Inn
Day shelter + meals (M–F, 6am–2pm)
Winter shelter starts Nov 1 (Adult Males)
Info: Room In The Inn | 615-251-7019
➤ Nashville Rescue Mission
Overnight shelter (men, women)
Kennels available
Day shelter during inclement weather
Call: 615-255-2475
➤ Families
Call 615-862-6444
Long-term: Safe Haven & Salvation Army
Immediate: Nashville Rescue Mission
➤ Youth & Teens
Age 13–17: 615-327-4455 (Open 24/7)
Age 18–24 / LGBTQIA+: Nashville Launch Pad
Medical Care
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800 2nd Ave N, Nashville, TN
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Free for homeless
Call: 615-227-3000 (24/7)
Phone, video, and walk-in clinics
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Where To Turn Guide - Nashville
https://wttin.org/
Mental health
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Brendan McCarthy with Sessions Psychology offers discounted counseling services to volunteers, unhoused, and recently housed friends.
Book Today -
Emergency Mobile Crisis
615-726-0125
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Centerstone (Non-Emergency)
615-862-6444 -
Youth Mental Health Crisis
615-250-7200
Transportation
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Discount bus tickets for people stranded
Mon–Fri only
Call: (615) 780-9471
https://www.travelersaid.org/blog/tai-members/nashville-rescue-mission/
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Free ride from WeGo Central
Line #23B
Leaves starting at 7:00 PM
Pet crates available from volunteers
Documents & Legal
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Financial Empowerment Center
Apply Here -
TN State ID:
If you have had a TN State ID/Driver’s license before:Go to office: 311 7th Ave. N.
Go down the steps and to the left to office. Hours: Mon-Fri 8:30 to 5.
Your Tennessee mailing address
Your driver license/ID number.
Last 4 digits of Social Security #
Money: Your credit or check card (no prepaids): $8- $12
If you need a TN ID for the first time, you’ll need:Proof of US Citizenship: A birth certificate, passport, or other valid proof of lawful permanent residence
Primary proof of ID: An old ID/license, birth certificate, military ID, passport, marriage license (if you changed names, you need proof)
Secondary proof of ID: Medical records, check stubs, union cards, health insurance, financial documents, etc.
2 proofs of residence: (letters with typed addresses mailed to your current address within last 4 months) OR and affidavit of homelessness if in shelters/on streets
Your Social Security # or sworn affidavit
SOCIAL SECURITY CARD:
Take driver’s license, ID, passport, or U.S. citizenship documentation to 120 Athens Way, 1-877-808-5461.
All documents must be either originals or copies certified by the issuing agency.
They do no accept photocopies or notarized copies of documents. -
The Criminal Court Clerk’s office welcomes walk-ins, no appointment is necessary: 408 2nd Ave. N.
The applicant will need a valid license or state issued ID to receive assistance with expungement questions.
If people have questions that can be answered via phone, they can call the office at 615-862-5601.
The hours are 8:00am-4:30pm, M-F. -
If the applicant was born in TN, they can go to the TN Office of Vital Records at 710 James Robertson Pkwy, Nashville, TN 37243 and complete the application onsite. There is a cost.
People born in any state can order birth certificates online from www.vitalchek.com. The website will guide you through the ordering process step by step, but here are a few things to be aware of:You will be asked who is ordering the birth certificate. Because that person is with you (or perhaps is on the phone but has given consent), select the option that says the owner of the birth certificate is the one ordering.
The website automatically selects UPS shipping (which is expensive and has to be signed for) unless you click the drop-down menu and select the standard mail option available for most states.
If the person does not have a phone number to use in the contact information, you may use your own if you wish and can relay any messages or the phone number of a service organization (because they very rarely contact folks via phone for questions or updates).
Some people will have a mailbox where they would like to receive the birth certificate, often at Room in the Inn: 705 Drexel St. Nashville, TN 37203. Or some other location safe for delivery.
If you have made arrangements with an Open Table outreach worker, it can be mailed to the OTN address: 210 Morton Ave. Nashville, TN 37211
Some states will require that the person ordering the birth certificate send a scan or copy (front and back) of a state ID. You can take a picture or scan with a phone as long as it is very clear and doesn’t have a glare. The website will provide directions about uploading or faxing documents if necessary.
Veterans Support
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Address: 1125 2nd Ave S, Nashville, TN 37210
Phone: 615-248-1981
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Apply today for assistance
https://www.matthew25nashville.org/apply -
See available VA benefits:
https://www.benefits.va.gov/nashville/
(615) 695-6122